<p>Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. </p><p>If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join <a href="https://himalayas.app/companies/onedigital">OneDigital</a>.</p><h3>Our Newest Opportunity: </h3><div>The Senior Associate Account Manager plays a key support role within the client service team, working in close partnership with Senior Account Managers and Account Managers to deliver high-quality service and ensure a seamless client experience. This role is responsible for assisting in the day-to-day servicing of a defined book of business, managing client requests, and coordinating internal and external resources to meet client needs across plan administration, compliance, open enrollment, and implementation activities.</div><div>This role serves as a trusted partner in executing final plan decisions, reviewing benefit materials for accuracy, and facilitating communication between clients, carriers, and internal teams. This role also supports the renewal process, manages compliance-related tasks such as 5500 filings and SPD wrap documents, and plays a vital role in onboarding new client divisions and guiding carrier implementations. Success in this role requires strong organizational skills, attention to detail, and a proactive, service-oriented mindset.</div><div><b>Essential Duties and Responsibilities (include but are not limited to):</b></div><h3>Responsibilities:</h3><ul><li>Supports<b>Senior Account Managers</b> and<b>Account Managers</b> in managing an assigned book of business, acting as a collaborative partner on client deliverables and service execution.</li><li>Serves in an advisory capacity for clients, addressing day-to-day service needs and escalating issues related to eligibility, billing, and advocacy as appropriate.</li><li>Coordinates and reviews the accuracy of client-facing materials including final plan decisions, Open Enrollment communications, and mid-year education campaigns.</li><li>Collaborates with Senior Account Managers and Account Managers to manage the annual renewal process, ensuring timely and accurate delivery of materials and recommendations.</li><li>Reviews insurance contracts, SBC’s, and benefit summaries to confirm alignment with sold plans and client expectations.</li><li>Supports compliance deliverables, including completion of compliance checklists and coordination of 5500 filings, CMS reminders, SPD wrap documents, and related requirements.</li><li>Assists with client acquisitions and new d