<p style="font-family:"><b><strong style="font-size:18pt;white-space:pre-wrap;">About Cardamom</strong></b></p><p style="font-family:">The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.</p><p style="font-family:">Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts<i><em style="white-space:pre-wrap;">.</em></i> We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.</p><h3>Delivery Manager –Patient Access</h3><h3>at Cardamom</h3><p style="font-family:">Hybrid in Madison, WI or Remote (Anywhere in U.S.)</p><h3>YourRole:</h3><p style="font-family:">We are seeking a Delivery Manager to lead and develop our internalEpicClinicalapplicationteams. This roleis responsible foroverseeing day-to-day operations,drivingteam performance, and ensuring that delivery standards forour managed services customersare consistently met. The ideal candidate is an experienced people leader withstrongknowledge of revenue cycle processes and healthcare IT.</p><h3>As aDelivery Managerat Cardamom,youwill:</h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;">Manage and mentor a team of remote analysts focused on supporting Epic revenue cycle and access modules across customers</li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;">Oversee workload distribution, performance tracking, and career development for team members</li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;">Ensure teams are delivering high-quality work, meeting deadlines, and adhering to internal processes and SLAs (Service Level Agreements)across customers</li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;">Alignteam capacity with project needs</li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"><li style="margin:0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;">Identifyskill gaps, provide coaching,supportandtraining initiatives to enhance teamcapabilities</li></ul><ul data-pattern="discC