BPO: Sales Operations Analyst (Sales Support & Digital Marketing)
Siegen HR Solutions, Inc.
Job Description
<p>We are actively seeking a Sales Operations Analyst (Sales Support & Digital Marketing) to join our client's team. In this role, you will play a vital part in enhancing our sales operations by providing essential support and contributing to digital marketing initiatives. Your success will be driven by your ability to seamlessly bridge sales and marketing efforts while maintaining meticulous attention to detail.</p><h3>About SIEGEN SOLUTIONS:</h3><p>Siegen Solutions works in collaboration with multinational BPO corporations to deliver excellence in talent acquisition. Currently, we are on the lookout for highly skilled professionals to fill critical BPO Operations positions within various career tiers. These roles encompass a wide array of responsibilities, ranging from entry-level to senior management, ensuring a comprehensive scope that includes roles such as Customer Service Representatives, Finance, HR Business Partner, Operations Managers, Quality Analysts, and more. Join us in forging partnerships that bridge talent and multinational BPO opportunities, shaping the future of global business process outsourcing.</p><h3>Responsibilities:</h3><p>Coordinate digital communication activities in support of broad marketing and client communication campaigns globally and within regions. Ensure that production meets promotional objectives. Adhere to all deadlines, best practices and guidelines.</p><p>Execute direct emails and automation campaigns in Marketo.</p><p>Participate in project discussions and contribute to project implementation efforts.</p><ul><li>Conduct data research & validation, following a process agreed with respective stakeholders.</li><li>Support CRM administrative processes. Maintain & update records and databases in accordance with prescribed formats and requirements. (Reporting and lead management)</li><li>Identify and qualify prospective customers and records sales prospecting activity in computer-based tracking systems. </li><li>Support direct and non-direct sales related projects from various regional offices. Support sellers through facilitation Docusign process for the business.</li><li> Create and update progress reports, submitted to stakeholders on the agreed timing.</li><li>Develop and maintain a good understanding of the full range of HWC products, services and solutions as well as the different markets and buyer hubs that exist.</li><li>Identify linkages and opportunities across regions to streamline marketing and digital communication activities for increased efficiency and effectiveness.</li></ul><h3>Performance Objectives:</h3><h3>Excellence</h3><ul><li>Support the overall operational governance and decision-making processes for the practice and WTW, while demonstrating the values</li></ul><h3>People</h3><ul><li>Develop good working relationships and foster collaboration with colleagues from across the practice.</li><li>Meet attendance and productivity standards</li></ul><h3>Clients</h3><ul><li>Suppo