<div>Since 2003, <a href="https://himalayas.app/companies/entrata">Entrata</a> has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, <a href="https://himalayas.app/companies/entrata">Entrata</a> fosters a culture of radical transparency and entrepreneurial energy. At <a href="https://himalayas.app/companies/entrata">Entrata</a>, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.</div><div><p>The Utility Auditor provides utility and invoice management services for a portfolio of clients, ensuring accurate and timely processing of community utility bills and individual resident invoices. This role works closely with internal teams and external utility providers to resolve escalated invoice issues and conduct system-generated audits. The Utility Auditor is responsible for maintaining high standards of accuracy and efficiency while managing utilities on behalf of clients.</p><p><em>*For this role, we are considering candidates located in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida.</em></p></div><h3>Duties/Responsibilities</h3><ul><div><li><p>Process client utility invoice data accurately and in a timely manner.</p></li><li><p>Resolve invoice exceptions to ensure correct association and processing.</p></li><li><p>Communicate with utility providers and vendors to address issues preventing invoice processing.</p></li><li><p>Investigate and resolve discrepancies between account balances and payments.</p></li><li><p>Perform system-generated audits on utility invoices and coordinate resolutions with clients and providers.</p></li><li><p>Ensure adherence to standard operating procedures and follow-ups.</p></li><li><p>Collaborate with Utility Service Managers and internal teams to meet client needs.</p></li><li><p>Support department metrics and key performance indicators (KPIs).</p></li></div></ul><h3>Essential Functions</h3><ul><div><li><p>Analyze and process utility invoices with accuracy and efficiency.</p></li><li><p>Communicate effectively with utility providers, vendors, and internal teams to resolve issues.</p></li><li><p>Utilize problem-solving skills to investigate discrepancies and implement solutions.</p></li><li><p>Maintain organization and attention to detail in managing multiple tasks and deadlines.</p></li><li>