<p>Are you passionate about customer service ? Would you like to be part of a new and dynamic team in a remote environment? At <a href="https://himalayas.app/companies/sixt">SIXT</a>, we are looking for you if you enjoy customer contact and know how to handle demanding customers.</p><h3>YOUR ROLE AT <a href="https://himalayas.app/companies/sixt">SIXT</a></h3><p>In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner via email or phone, then creating orders and reserving the requested vehicles.</p><h3>YOUR SKILLS MATTER</h3><ul><li><strong>Customer Orientation</strong>: You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction.</li><li><strong>Language Proficiency</strong>: <u>Fluent in German and English</u>; additional languages such as Spanish, French, Italian, or Dutch are a plus.</li><li><strong>Effective Communication</strong>: You are open-minded, communicative, and enjoy writing and making phone calls.</li><li><strong>Flexibility</strong>: You can adapt to a dynamic and ever-evolving work environment, including availability for <u>night shifts</u>.</li><li><strong>Teamwork</strong>: You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation.</li><li><strong>Solution-Focused</strong>: You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction.</li><li>You have initial experience working with MS Office programs (Word, Outlook).</li><li>You work reliably, independently, and are service- and solution-oriented</li></ul><h3>WHAT WE OFFER</h3><ul><li><strong>Permanent Contract</strong>: (Contrato Indefinido) A stable project with opportunities for progression.</li><li><strong>AI at your fingertips </strong>From day one, you'll have access to Claude by Anthropic and <a href="https://himalayas.app/companies/sixt">SIXT</a>gpt, <a href="https://himalayas.app/companies/sixt">SIXT</a>'s own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve</li><li><strong>Attractive Salary and Professional Growth Opportunities</strong>: Professional development opportunities in an international environment.Salary: €21,600 gross per year (12 payments) plus, €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h.</li><li><strong>Flexible Remote Work Model</strong>: You can work from anywhere in Spain.</li><li><strong>Work-Life Balance</strong>: Enjoy a day off for your birthday and additional vacation days for your anniversary at <a href="https://himalayas.app/companies/sixt">SIXT</a>.</li><li><stron