<p>The <b>Service Parts Logistics Planning Manager</b> is responsible for leading global demand planning for all 3rd party repair centers and <a href="https://himalayas.app/companies/conmed">CONMED</a> repair centers, supply planning, and parts availability strategies across the service parts network. This role ensures optimal inventory positioning, high service levels, and cost-efficient operations to support aftermarket and service organizations worldwide.</p><p>The position partners cross-functionally with supply chain, manufacturing, procurement, regional service operations, and commercial teams to deliver best-in-class service performance and customer satisfaction. This position will drive global transformational activities to develop a world class process.</p><p>This position reports to Sr. Director- Supply Chain and will work remotely.</p><h3>Key Responsibilities</h3><h3>Global Demand Planning</h3><ul><li>Lead development of the global service parts demand planning process, including forecasts, validation, and continuous improvement</li><li>Implement statistical forecasting models and incorporate business intelligence (failures, installed base, lifecycle data)</li><li>Collaborate with regional teams and commercial partners to align consensus demand plans across geographies</li><li>Monitor forecast accuracy, bias, and key KPIs, driving corrective actions as needed</li><li>Manage demand variability and planning strategies for long-tail and intermittent demand parts</li></ul><h3>Supply Planning &amp; Inventory Management</h3><ul><li>Own global supply planning processes to ensure alignment between supply, demand, and inventory targets at repair centers</li><li>Drive inventory optimization strategies balancing service levels and working capital</li><li>Develop and manage replenishment policies, safety stock strategies, and order parameters at global repair centers</li><li>Collaborate with manufacturing, procurement, and suppliers to ensure supply continuity and responsiveness</li><li>Lead exception management (shortages, disruptions, constraints) and mitigation plans</li></ul><h3>Part Availability &amp; Service Level Performance</h3><ul><li>Accountable for global service parts availability and fill rate performance</li><li>Establish and manage KPIs such as fill rate, backorder levels, lead time adherence, and inventory turns</li><li>Drive root cause analysis and corrective actions for service level gaps</li><li>Develop strategies to improve critical part availability and reduce downtime impact</li></ul><h3>Global Network &amp; Stakeholder Leadership</h3><ul><li>Partner with regional supply chain teams to standardize planning processes and tools globally</li><li>Lead S&amp;OP / IBP inputs for service parts demand and supply planning</li><li>Lead product allocation decisions when required</li><li>Influence cross-functional stakeholders to align on priorities, trade-offs, and execution plans</li><li>Support network design and inventory placement