Project Manager, Industry Services
Cardinal Health
Job Description
<p>Specialty Networks is an integrated, multi-specialty organization with GPOs, Life Sciences, and Research solutions in Urology, Oncology, Gastroenterology, and Rheumatology. Specialty Networks solutions include population health management, patient engagement, clinical research, and workflow automation technologies to achieve Center of Excellence status in Standards of Care, Clinical Research, Practice Operations, and Value-based Care. Specialty Networks leverages the Power of its Network, represented by over 10,000 providers, to help independent physician practices, industry, wholesalers/distributors, payers, and policymakers improve patient outcomes.</p><p>The Commercial Strategic Solutions organization supports client engagement and project management within the context of nationally held summit events for the Specialty Networks business. The Project Manager will assist in managing customer project deliverables, support the account management team with execution of initiatives, coordinate all aspects of assigned customer projects (includes planning, timing, and execution within the constraints of a budget, schedule, and scope) while minimizing risk, and adhering to established processes and methodologies.</p><h3>Job Summary</h3><p>The <b>Project Manager, Industry Services</b> is responsible for managing the execution of projects consisting of single or multiple initiatives. They also work within the constraints of budget, schedule and scope while managing risk and ensuring adherence to established processes and methodologies.</p><h3>Responsibilities</h3><ul><li>Lead Project Lifecycle: Drive the end-to-end project management for strategic account summit events across Urology, ensuring adherence to scope, timelines, and customer expectations.</li><li>Stakeholder Engagement: Conduct and lead internal and external project kick-off, implementation, and regular status meetings. Define customer requirements, track deliverables, and provide timely updates to account management and clients.</li><li>Operational Planning & Oversight: Collaborate with internal operations to develop and maintain project plans, work orders, and chronologies. Monitor milestone progress, identify and escalate project risks, and ensure timely project closeout.</li><li>Strategic Partnership: Serve as a primary resource for the account management team, managing projects within a matrixed organization and maintaining a strong customer service orientation.</li><li>Financial & Process Management: Partner with account management and accounting to ensure timely invoicing. Monitor and update Standard Operating Procedures (SOPs) and maintain accurate project documentation, reports, and spreadsheets.</li><li>Travel: Travel to summit events 8+ times annually (typically 1-3 nights per trip).</li></ul><h3>Qualifications</h3><ul><li>4+ years in project management, account management, or customer service experience, preferred</li><li>Experience in client event coordination, manage