<div data-test-render-count="1"><div class="group"><div class="contents"><div class="group relative relative pb-3" data-is-streaming="false"><div class="font-claude-response relative leading-[1.65rem] [&amp;_pre>div]:bg-bg-000/50 [&amp;_pre>div]:border-0.5 [&amp;_pre>div]:border-border-400 [&amp;_.ignore-pre-bg>div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"><div class="standard-markdown grid-cols-1 grid [&amp;_>_*]:min-w-0 gap-3 standard-markdown"><h3>Care Coordinator </h3><h3>Reports To: Manager, Care Delivery</h3><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Locations Hiring From: <strong>Arizona, Delaware, Florida, Georgia, Idaho, Indiana, Louisiana, Missouri, New Hampshire, North Carolina, South Carolina, Tennessee, Texas, Vermont, Virginia ONLY.</strong><em><strong>Must currently reside and plan on residing entire employment. </strong></em></p><h3>Schedule: Monday- Friday 10-6 EST or</h3><h3>Monday- Friday 12-8pm EST or</h3><h3>Saturday- Wednesday 12-8pm EST or</h3><h3>Tues- Saturday 12-8pm EST or</h3><h3>Wednesday- Sunday 12-8pm EST</h3><h3>Employment Type: Full-Time</h3><h3>Role Overview</h3><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">As our Care Coordinator, you will serve as the first point of contact for patients navigating their digestive health journey at <a href="https://himalayas.app/companies/oshi-health">Oshi Health</a>, managing inbound communications across phone, email, chat, and SMS. You will act as a key liaison between patients and their multidisciplinary care team, delivering a seamless, compassionate, and efficient experience that directly supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love solving problems in real time, and are passionate about making patients feel heard and supported, we would love to meet you.</p><h3>What You'll Do: Key Responsibilities</h3><ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Own high-volume inbound patient and provider communication queues across phone, email, chat, and SMS, responding quickly while maintaining accuracy and professionalism.</li><li class="whitespace-normal break-words pl-2">Serve as the first point of contact for patients, resolving inquiries in real time without unnecessary handoffs.</li><li class="whitespace-normal break-words pl-2">Schedule, reschedule, and coordinate appointments accurately, ensuring clean handoffs to GI Providers, Registered Dietitians, and Behavioral Health Providers.</li><li class="whitespace-normal break-words pl-2"