Business Development Manager - Provider, Care Management
Inovalon
Job Description
<div class="content-intro"><p><a href="https://himalayas.app/companies/inovalon">Inovalon</a> was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At <a href="https://himalayas.app/companies/inovalon">Inovalon</a>, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.</p><p>Together, as ONE <a href="https://himalayas.app/companies/inovalon">Inovalon</a>, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.</p></div><h3>Overview: </h3><p>The Care Management Business Development Manager applies healthcare industry knowledge, advanced sales acumen, and disciplined territory management to drive growth within an assigned book of business, specifically within the clinical side of healthcare, patient safety, and care management. This role will drive growth for the Care Management (formerly known as VigiLanz) product line by upselling and renewing existing contracts as well as serving as a sales specialist for net new logos in partnership with other sellers. The role will require rigorous pipeline management and consistent use of sales operations processes. The Care Management Business Development Manager builds influence with both customer stakeholders and internal partners through exceptional communication, consultative selling, collaboration, and data-driven insights.</p><h3>Duties and Responsibilities:</h3><ul><li>Own the process for negotiating complex, multi-year renewal contracts for the Care Management product line within existing accounts, with a focus on driving upsell and cross-sell opportunities through effective communication across multiple channels to include in‐person meetings, virtual interactions, and phone outreach.</li>
<li>Provide Care Management subject matter expertise to assigned sales team to advance deals though the sales process from qualification through winning vendor of choice. This will include helping sellers navigate Care Management-specific workflows, stakeholder needs, and evaluation processes, as well as providing quoting and RFP support.</li>
<li>Serve as a conduit to Care Management clinical resources, including coordination of client demonstrations and deeper discovery conversations to support sale of Care Management products</li>
<li>Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‐up processes.</li>
<li>Identify, qualify, and develop net-new business opportunities while expanding and strengthening existing client relationships.</li