<p><strong>About us</strong><br aria-hidden="true"><a href="https://himalayas.app/companies/highlevel">HighLevel</a> is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, <a href="https://himalayas.app/companies/highlevel">HighLevel</a> supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.<br aria-hidden="true">To date, businesses operating on <a href="https://himalayas.app/companies/highlevel">HighLevel</a> have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.<br aria-hidden="true">Behind the platform, <a href="https://himalayas.app/companies/highlevel">HighLevel</a> powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.<br><br><strong>Our people</strong><br aria-hidden="true">With over 2,000 team members across 10+ countries, <a href="https://himalayas.app/companies/highlevel">HighLevel</a> operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.<br><br><strong>Our impact</strong><br aria-hidden="true">Every month, <a href="https://himalayas.app/companies/highlevel">HighLevel</a> enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.<br aria-hidden="true">Learn more about us on our <a rel="nofollow ugc noopener noreferrer" href="https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g" target="_blank">YouTube Channel</a> or <a rel="nofollow ugc noopener noreferrer" href="https://blog.gohighlevel.com/general-atlantic-joins-highlevel/" target="_blank">Blog Posts</a></p><h3>Role Summary</h3><div>As the Staff Product Manager for Customer Onboarding &amp; Activation, you will own the end-to-end strategy and execution for the "First 30 Days" experience. Your mission is to accelerate Time-to-Value, design personalized onboarding paths, and maximize Trial-to-Paid conversion rates across the <a href="https://himalayas.app/companies/highlevel">HighLevel</a> platform. You will lead cross-functional pods to build scalable, data-driven solutions that turn new sign-ups into power users.</div><h3>What You’ll Do</h3><ul><li>Drive Cor