<h3>About <a href="https://himalayas.app/companies/fullscript">Fullscript</a></h3><div>We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.</div><div>That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use <a href="https://himalayas.app/companies/fullscript">Fullscript</a> for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on <a href="https://himalayas.app/companies/fullscript">Fullscript</a> to stay connected to their care plans and follow through on treatment.</div><div>We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: <em>helping people get better.</em></div><h3>This is your invitation.</h3><div>Bring your ideas, your grit, and your care for people.</div><div>Join us and shape the future of care.</div><div><strong>The Role</strong><br><br>As an <strong>IT Admin III,</strong> you are a technical lead within the IT team. You bridge the gap between day-to-day support and high-level systems engineering. You are one of the "go-to" people for complex technical hurdles, a primary owner of our core IT platforms, and a key driver of departmental projects.<br><br>This role is perfect for a seasoned IT professional who has mastered the fundamentals and is now focused on optimizing systems, hardening security configurations, and refining the end-user experience through technical excellence.</div><h3>What you’ll do:</h3><ul><li><strong>Advanced Escalation:</strong> Serve as the primary escalation point for IT Admins I and II, tackling the most complex hardware, software, and OS issues across macOS and Windows.</li><li><strong>System Ownership:</strong> Act as the primary administrator for core platforms (e.g., Jamf Pro, Intune, or Okta), ensuring they are configured according to industry best practices and security standards.</li><li><strong>Project Leadership:</strong> Lead small-to-medium IT initiatives, such as software rollouts, security remediations, or office expansions, from planning through to execution.</li><li><strong>Process Optimization:</strong> Identify inefficiencies in onboarding, offboarding, and support workflows; design and implement improvements to increase team velocity.</li><li><strong>Security &amp; Compliance: </strong>Partner with the Security team on initiatives such as endpoint compliance enforcement, disk encryption management, and vulnerability patching schedules execution.</li><li><strong>Documentation &amp; Standards:</strong> Author high-quality internal "Runbooks" for the IT team and clear "How-to" guid