<strong>About Us</strong><br>Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.<br><br>We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics &amp; AI, data management &amp; engineering, UX and digital experience, and technical platform integration, automation &amp; security engineering.<br><br><strong>About the Role</strong><br>Concord is seeking a Senior UX Designer to support a large-scale, consumer-facing retail platform engagement. This is a strategic and hands-on leadership role focused on owning the UX roadmap for a major brand within a complex, multi-brand ecosystem.<br><br>This role is not an individual contributor-only position. We are looking for someone who can lead UX strategy, manage and prioritize a UX backlog, support and unblock designers, and partner closely with product, engineering, and business stakeholders to ensure UX work is aligned to organizational goals and delivered effectively within Agile teams.<br><br>As a consultancy, Concord values collaboration, clarity, and trust. You will work closely with cross-functional Concord teams and client stakeholders, reporting into UX leadership and supporting high-level UX vision while translating it into actionable, prioritized work for designers.<br><br><strong>What You Will Be Doing</strong><br><em>UX Strategy:</em><ul><li>Manage the UX roadmap and backlog for a designated brand within a multi-brand environment.</li><li>Translate organizational and product roadmaps into a clear, prioritized UX backlog with well-defined stories.</li><li>Ensure UX work is aligned with business goals, user needs, and technical constraints.</li><li>Support designers throughout sprint execution by providing context, clarifying requirements, and removing blockers.</li><li>Conduct design reviews, retrospectives, and ongoing feedback sessions.</li></ul><em>Cross-Functional Collaboration:</em><ul><li>Partner closely with Product, Engineering, Analytics, and other internal teams to gather context and requirements.</li><li>Act as a bridge between UX designers and stakeholders to ensure clarity, alignment, and momentum.</li><li>Confidently communicate UX priorities, tradeoffs, and decisions to leadership and delivery teams.</li></ul><em>Research, Design, and Optimization:</em><ul><li>Periodically jump into Figma to support designers directly when needed (concepts, flows, refinements).</li><li>Ensure consistency with existing design systems while evolving patterns as needed.</li><li>Leverage UX research and A/B testing to inform design decisions and validate outcomes.</li><li>Use data, experimentation, and user insights to continuously improve experiences.</li></ul><br><strong>Wha