<h3>About Us:</h3><div><a href="https://himalayas.app/companies/zensurance">Zensurance</a> is redefining commercial insurance for Canadian businesses. </div><div>As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.</div><div><div><a href="https://himalayas.app/companies/zensurance">Zensurance</a> has been recognized for its rapid growth and industry impact:</div><div><strong>✅ <a href="https://www.newswire.ca/news-releases/deloitte-canada-unveils-2025-technology-fast-50-tm-program-winners-as-tech-resilience-powers-cross-country-innovation-886643713.html" rel="nofollow ugc noopener noreferrer" target="_blank">Deloitte’s Technology Fast 50 (2023, 2024, 2025)</a></strong></div><div>✅ <strong><a href="http://chrome-extension//efaidnbmnnnibpcajpcglclefindmkaj/https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2025-technology-fast-500-rankings.pdf" rel="nofollow ugc noopener noreferrer" target="_blank">Deloitte’s Technology Fast 500 (2024, 2025)</a></strong></div><div>✅ <strong><a href="https://www.insurancebusinessmag.com/ca/best-insurance/top-insurance-employers-2022-427797.aspx#winnersListSection" rel="nofollow ugc noopener noreferrer" target="_blank">Top Insurance Employers (2022)</a></strong></div></div><div>At <a href="https://himalayas.app/companies/zensurance">Zensurance</a>, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. </div><div>If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!</div><p data-path-to-node="2">Our Retention team is the frontline for keeping client accounts in good standing. You’ll work closely with our customers and external financing partners to resolve billing hurdles and ensure every account stays on track.</p><p data-path-to-node="3">Reporting to the Team Lead, you'll play a huge part in our service cycle, making sure "behind-the-scenes" operations turn into a seamless experience for our clients.</p><h3>Responsibilities:</h3><ul><li><strong>Drive Financial Health:</strong> Manage billing queries and proactively connect with clients to collect payments and resolve discrepancies.</li><li><strong>Broker Partnership: </strong>Assist our broker teams with mission-critical tasks, including processing cancellations, reinstatements, and general billing support.</li><li><strong>Proactive Communication: </strong>Triage incoming emails and voicemails, ensuring licensed brokers can focus on complex needs while you handle the operational flow.</li><li><strong>Accuracy &amp; Compliance:</strong> Carefully review new billing contract data and audit files to ensure they meet our stri