<p style="min-height:1.5em"><strong>What is Leapsome?</strong><br /><br />Leapsome is the <strong>AI-powered people platform</strong> <strong>revolutionizing HR for modern teams</strong>. Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike.<br /></p><p style="min-height:1.5em"><strong>Our purpose is to make work fulfilling for everyone</strong>, and <strong>our vision is to</strong> <strong>reshape the future of work </strong>by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation &amp; engagement.<br /></p><p style="min-height:1.5em">Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market.<br /></p><p style="min-height:1.5em">It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work!</p><h2><strong>Your Opportunity</strong></h2><p style="min-height:1.5em">Join a high-growth SaaS scale-up and shape how our GTM teams learn, ramp, and perform. As part of the GTM Enablement team, your main focus will be Customer Success and Account Management: the teams responsible for retention and expansion. But enablement at Leapsome is a cross-functional job, so you'll also support Sales and work on initiatives that span the whole GTM org. You'll build enablement the way it should work in 2026, with AI at the core of how knowledge gets created, shared, and put into practice. <u>Please note this opportunity is a 1-year limited contract. </u></p><p style="min-height:1.5em"></p><h2><strong>Your Responsibilities</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Develop and run enablement initiatives that make our CS Growth and CS Care teams measurably better at driving renewals and expansion</p></li><li><p style="min-height:1.5em">Build the structures (and the AI-assisted workflows behind them) that let the team scale: knowledge management, meeting formats, and initiative alignment across the GTM org </p></li><li><p style="min-height:1.5em">Own onboarding for new CS hires and cut ramp time with structured, AI-supported learning paths</p></li><li><p style="min-height:1.5em">Get deep into the Leapsome product and coach team members on real client calls, from call prep to feedback afterwards </p></li><li><p style="min-height:1.5em">Facilitate regular team workshops and trainings, and make sure learnings show up in day-to-day customer work </p></li><