<div>Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.</div><h3>Why join Coupa?</h3><div>🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.</div><div>🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.</div><div>🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. </div><div>Learn more on <a href="https://insde.co/uzoy" rel="nofollow ugc noopener noreferrer" target="_blank"><u>Life at Coupa</u></a> blog and hear from our employees about their experiences working at Coupa. </div><div><p><strong>The Impact of a Customer Adoption Manager at Coupa: </strong></p><p>The Customer Adoption Manager is a key role within our Value Realization Services organization. You will work closely with Coupa Customers globally to increase adoption, maximize value &amp; drive best practices, ensuring our Customers get the greatest value from their Coupa platform.</p></div><h3>What You’ll Do </h3><ul><div><li>Develop standard processes within your areas of expertise and champion their adoption.</li><li>Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.</li><li>Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.</li><li>Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal</li><li>Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.</li></div></ul><h3>What You Will Bring to Coupa </h3><ul><div><li>Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable.</li><li>Experience with Software as a Service is a must.</li><li>Good background in customer/client management.</li><li>Strong communication skills, including professional writing skills, verbal skills and experience presenting to customers.</li><li>Strong organizational skills, analytical thinking and problem-solving abilities.</li></div></ul><div>Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or