<div class="content-intro"><p><a href="https://himalayas.app/companies/lithic">Lithic</a> is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.</p><p>Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on <a href="https://himalayas.app/companies/lithic">Lithic</a>'s developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.</p><p>We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. </p><p>We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. </p></div><p><a href="https://himalayas.app/companies/lithic">Lithic</a> is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.</p><p>Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on <a href="https://himalayas.app/companies/lithic">Lithic</a>'s developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.</p><p>We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.</p><p>We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.</p><p>Our Risk &amp; Compliance team is hiring a Dispute Program Manager to own and continuously improve the full disputes lifecycle at <a href="https://himalayas.app/companies/lithic">Lithic</a>: intake, investigation, chargeback processing, and resolution. You will own the SOPs that govern each stage, the metrics that measure them, and the process improvements that keep the program defensible to our partner banks, the card networks, and regulators.</p><p>This is an AI-forward role. <a href="https://himalayas.app/companies/lithic">Lithic</a> is deploying agentic investigation tooling across the disputes lifecycle, and this role owns the build: testing, deployment, and ongoing tuning of those agentic solutions so that routine, documented volume is absorbed by automation whi