As a Sales Business Support Specialist in Revenue Management, you will play a critical role in managing and optimizing revenue performance across the full client and partner lifecycle—from initial onboarding and deal setup through monthly usage reporting and revenue recognition.<br>This role is highly collaborative and client and partner-facing, requiring close coordination with external platform partners and internal stakeholders to ensure accurate data exchange, transparency, and operational excellence. You will help drive improvements in revenue reporting compliance, processing, pipeline integrity, and optimization solutions while maintaining strong, trusted relationships with client/partner organizations.<h3>Role &amp; Responsibilities</h3><ul><li><b>Interface directly with clients and partner organizations</b> to troubleshoot discrepancies, clarify reporting logic, and ensure alignment on usage data and revenue outputs</li><li>Develop a deep understanding of <b>client/partner-specific</b> pricing models, contractual terms, and data structures to ensure <b>accurate revenue processing and reporting</b></li><li>Serve as a <b>key operational point of contact for external clients and partners</b>, supporting ongoing data validation, issue resolution, and alignment on reporting expectations and timelines</li><li>Partner with internal stakeholders (Sales, Finance, Legal, Product, Operations) and external client/partner teams to <b>translate business, client, and partner inquiries into actionable analysis and solutions</b></li><li>Analyze revenue usage pipeline performance across platform partners to identify <b>data discrepancies, revenue leakage, compliance risks, and optimization opportunities</b></li><li>Coordinate with platform partners to <b>establish and maintain API/data connections</b>, improving timeliness, accuracy, and scalability of data transfers</li><li>Clean, validate, and integrate multi-source datasets (internal and client/partner-provided) to improve <b>data accuracy, consistency, and audit readiness</b></li><li>Support monthly revenue operations processes, ensuring <b>on-time, accurate delivery of client/partner revenue reporting within defined SLAs</b></li><li>Build and deliver <b>clear, client/partner-ready reporting outputs and internal summaries</b> that communicate performance, risks, and opportunities</li><li>Work with team leaders to create compelling narratives and presentations that explain analytical findings, <b>including client/partner-related impacts, risks, and recommendations</b></li><li>Proactively identify opportunities to improve <b>client/partner onboarding, reporting workflows, and communication processes</b> to reduce friction and enhance client/partner experience</li><li>Contribute to the design and automation of scalable revenue data pipelines and workflows to support <b>growth in client/partner complexity and volume</b></li><li>Effectively operate in a <b>fast-paced, client/partner-driven environment</b>,