<h3>Why <a href="https://himalayas.app/companies/leolabs">LeoLabs</a>?</h3><p>At <a href="https://himalayas.app/companies/leolabs">LeoLabs</a>, we’re building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements daily on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence protects billions in assets, monitors adversarial behavior, and ensures safe operations for commercial and government missions.</p><p>We’re not just building technology, we are redefining global security, safety, and transparency in space. As orbital activity accelerates and threats grow more complex, <a href="https://himalayas.app/companies/leolabs">LeoLabs</a> is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations.</p><p>If you're looking to work on mission-critical challenges at the forefront of aerospace, national security, and AI, your impact starts here.</p><p><a href="https://himalayas.app/companies/leolabs">LeoLabs</a> is seeking a mission-driven Customer Operations &amp; Pre-Sales Enablement Manager to support both customer success and growth across the APAC region.</p><p>This role blends strategic pre-sales engagement with post-sale operational support. You will partner with Sales during pursuit efforts to shape mission-aligned solutions, then lead onboarding, training, and operational enablement to ensure customers achieve measurable outcomes.</p><p>You will act as a trusted advisor to government, defense, and commercial partners — translating mission requirements into operational workflows and ensuring long-term adoption of <a href="https://himalayas.app/companies/leolabs">LeoLabs</a>’ capabilities.</p><h3>Key Responsibilities</h3><h3>Pre-Sales &amp; Strategic Engagement</h3><ul><li>Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses</li><li>Translate mission needs into operational use cases and solution frameworks</li><li>Represent <a href="https://himalayas.app/companies/leolabs">LeoLabs</a> in customer meetings, industry events, and regional forums</li></ul><h3>Customer Operations &amp; Enablement </h3><ul><li>Lead onboarding, structured training, and operational readiness programs</li><li>Serve as the primary operational point of contact for EMEA customers</li><li>Define success metrics and monitor adoption and usage</li><li>Provide operational leadership during exercises or critical events</li></ul><h3>Cross-Functional Collaboration</h3><ul><li>Work closely with Product and Engineering to represent customer requirements </li><li>Develop playbooks and improve operational processes across the customer lifecycle</li></ul><h3>Required Qualifications </h3><ul><li>10+ years in military operations, defense, space operations, or complex technical environments</li><li>Experience in customer-facin