Copy of Junior Google DialogFlow Engineer
Miratech
Job Description
<p><a href="https://himalayas.app/companies/miratech">Miratech</a> is looking for a Junior Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud platforms. In this role, you will design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures.</p><h3>Responsibilities:</h3><ul><li>Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX</li><li>Craft clean, efficient, and maintainable code adhering to industry best practices and standards.</li><li>Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.</li><li>Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations.</li><li>Leverage natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.</li><li>Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.</li><li>Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.</li><li>Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.</li></ul><ul><li>2+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.</li><li>Hands-on experience with Python for backend development, API integrations, and chatbot orchestration</li><li>Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.</li><li>Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities.</li><li>Solid understanding of Google as a Software-as-a-Service platform.</li><li>Proven troubleshooting and analytical skills in complex, distributed environments.</li><li>Familiarity with SQL and experience working with relational databases.</li><li>Experience integrating web services into applications.</li><li>Bachelor’s degree in a technology-related field or equivalent experience.</li></ul><h3>Nice to have</h3><ul><li>Familiarity with automated testing practices.</li></ul><h3>We offer:</h3><ul><li><strong>Culture of Relentless Performance</strong>: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. </li><li><strong>Competitive Pay and Benefits</stron