<h3>Company</h3>Cox Automotive - USA<div><div><div><div><div><div><div><h3>Job Family Group</h3></div></div></div></div></div></div></div>Customer Care Group<div><div><div><div><div><div><div><h3>Job Profile</h3></div></div></div></div></div></div></div>vAuto Performance Manager - CAI<div><div><div><div><div><div><div><h3>Management Level</h3></div></div></div></div></div></div></div>Manager - Non People Leader<div><div><div><div><div><div><div><div><div><div><div><div><div><div><h3>Flexible Work Option</h3></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Can work remotely but need to live in the specified city, state, or region<div><div><div><div><div><div><div><h3>Travel %</h3></div></div></div></div></div></div></div>Yes, 50% of the time<div><div><div><div><div><div><div><h3>Work Shift</h3></div></div></div></div></div></div></div>Day<h3>Compensation</h3>Compensation includes a base salary in the range of $109,800.00 - $164,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $71,000.00.<div><div><div><div><div><div><div><h3>Job Description</h3></div></div></div></div></div></div></div><p>The <b>vAuto The Performance Manager</b> (PM) is responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist. The PM is also responsible for harvesting additional accounts and expanding/upselling product functionality in an effort to maximize revenue growth across their client base. Responsible for managing between 100 – 140 accounts across multiple software applications.</p><p>This role requires a high level of influence, decision making, strategic planning accuracy and relevant engagement. The PM operates with considerable latitude and is ultimately responsible for making decisions/managing accounts to ensure they achieve ROI/measurable results from the vAuto systems.</p><h3>What You’ll Do:</h3><ul><li><p>Responsible for external client retention by applying extensive knowledge in vAuto Provision, Conquest, Stockwave, and KBB Instant Cash Offer, to effectively manage the progress and results of each accounts assigned within their portfolio. Responsible for client utilization and leveraging our software to align with client’s objectives across multiple applications.</p></li><li><p>Build and develop strong working relationships with customers from Dealer/owner/Decision Maker, management and other as needed</p></li><li><p>Engage in needs assessment reviews to understand client opportunities and develop strategic plans of actions addressing the identified needs.</p></li><li><p>Identifies key barriers and core problems with their client’s situations preventing them from meeting business objectives. Appl