Solution Engineer - Nexus Black
IFS
Job Description
<p>As a Solutions Engineer within <a href="https://himalayas.app/companies/ifs">IFS</a> Nexus Black, you will partner closely with Strategic Account Executives throughout the sales lifecycle to help enterprise customers understand how AI can solve their most complex business challenges.</p><p>This is not a traditional pre-sales engineering role. Success requires curiosity, business acumen and strong technical depth. You will combine consultative discovery, solution architecture and AI expertise to design customer-specific solutions that demonstrate measurable business value.</p><p>You'll engage directly with executive stakeholders, technical teams and business leaders, translating customer objectives into AI-powered solutions while collaborating closely with Product, Engineering and Customer Success teams.</p><p>You will play a critical role in helping customers move from vision to adoption by designing compelling demonstrations, leading proof-of-value engagements and influencing future product direction through customer insights.</p><h3>Key Responsibilities</h3><h3>Customer Discovery & Business Consulting</h3><ul><li>Lead technical discovery sessions to understand customer priorities, business processes and operational challenges.</li><li>Translate customer objectives into AI use cases aligned to measurable business outcomes.</li><li>Identify opportunities where Nexus Black can create competitive advantage and operational value.</li><li>Build trusted relationships with business executives, technical leaders and solution stakeholders.</li></ul><h3>Solution Design & Technical Leadership</h3><ul><li>Design end-to-end AI solution architectures leveraging Nexus Black capabilities.</li><li>Recommend approaches that combine AI agents, enterprise data, automation and existing <a href="https://himalayas.app/companies/ifs">IFS</a> solutions.</li><li>Provide architectural guidance throughout customer engagements.</li><li>Create solution designs that balance innovation, scalability, security and operational readiness.</li></ul><h3>Solution Demonstrations & Proof of Value</h3><ul><li>Deliver compelling demonstrations tailored to customer use cases.</li><li>Lead technical workshops, design sessions and executive presentations.</li><li>Define and execute proof-of-value engagements that validate customer outcomes.</li><li>Support customers throughout technical evaluations and pilot initiatives.</li></ul><h3>Sales Partnership</h3><ul><li>Partner with Strategic Account Executives on opportunity qualification, technical strategy and deal execution.</li><li>Serve as the primary technical advisor during enterprise sales cycles.</li><li>Help develop technical proposals, solution documentation and customer presentations.</li><li>Support competitive positioning and technical differentiation.</li></ul><h3>Product & Engineering Collaboration</h3><ul><li>Provide structured customer feedback to Product Management and Engineering.</li><li>Identify recurring