<h3>Description</h3><p>At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great Customer and Employee experiences. We are seeking a dynamic, collaborative <strong><em>Project Manager</em></strong> with consulting experience to advise, plan, and lead project teams to implement and sustain a variety of cloud solutions for CRM and Contact Centers. Projects may range from complex initiatives tied to a specific business unit or enterprise-wide projects. Ideally, we are looking for analytical, organized multitaskers with strong business acumen and knowledge of consulting practices.</p><h3>Role and Responsibilities</h3><ul><li>Develop and manage comprehensive project plans outlining tasks, timelines, dependencies, and key deliverables.</li><li>Engage with cross-functional stakeholders within the IT/SaaS sector to ensure alignment and seamless execution.</li><li>Manage Scope of Work (SOW) effectively, ensuring deliverables are completed on time, within budget, and aligned with client expectations.</li><li>Lead Agile/Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.</li><li>Implement a hybrid approach by leveraging Agile, Scrum, Kanban, and Waterfall methodologies, as needed.</li><li>Maintain project tracking in Jira ensuring all stories have descriptions, acceptance criteria, and estimates. Asana or ClickUp experience a plus.</li><li>Oversee resource allocation, timesheet approvals, and workload balancing in Polaris.</li><li>Monitor project risks, maintain a risk log, and proactively mitigate potential issues before they escalate.</li><li>Establish clear stakeholder communication, including project updates, status reports, and expectation management.</li><li>Collaborate closely with development, design, and implementation teams to understand project details (both functional and technical). You don’t need to code but must understand the project and its deliverables.</li><li>Ensure adherence to SDLC and DevOps best practices, with an ability to navigate technical project delivery.</li><li>Foster a consultative approach, understanding client needs, articulating solutions, and guiding teams toward successful outcomes.</li><li>Handle multiple projects simultaneously, maintaining efficiency, organization, and prioritization of tasks.</li><li>Adapt project management methodologies based on project requirements and business objectives.</li></ul><h3>What makes a Project Manager successful at SPAR:</h3><h3>Project Execution &amp; Agility</h3><ul><li>Apply PMBoK principles to manage project lifecycle effectively.</li><li>Track scope, hours, priorities, and resource allocation.</li><li>Ensure transparent communication and expectation management with stakeholders.</li><li>Seamlessly transition between Scrum Master and Project Manager roles.</li><li>Guide Agile maturity while integrating traditional project management methods.</li><li>Adapt frameworks (Scrum, Kanban, Water