<p><b>Job Title: </b>Medical Biller/Claims Processing - Patient Support Representative - Remote</p><p><b>Job Location: </b>Kansas City, Kansas, United States of America</p><p><b>Job Location Type: </b>Remote</p><p><b>Job Contract Type: </b>Full-time</p><h3>Job Seniority Level: </h3><p><b>Patient Support Medical Claims Processing ​Representative</b></p><p><i>Contract Remote Role – Location (Open to Remote US)</i></p><p>As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</p><p>IQVIA has the world’s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</p><p>We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contact <b>Patient Support Medical Claims Processing Representative </b>to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The <b>Patient Support Call Center Representative </b>is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</p><h3>Job Responsibilities:</h3><ul> <li>Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected</li> <li>Exceptional organizational skills are required</li> <li>May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li> <li>Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary</li> <li>Ability to work 40 hours per week (shift available: 10:00am - 7:00pm ET) under moderate supervision</li> </ul><h3>Minimum Education &amp; Experience:</h3><ul> <li>High School Diploma or equivalent</li