<p><strong>“We Push the Boundaries of Possibilities for our Communities.”</strong></p><p><strong>Overview of the Position Responsibilities</strong>: The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer experience up to time of install.</p><p>Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.</p><h3>What You Will Do:</h3><ul> <li>Influence customers to buy services and merchandise by following a prepared sales process to give service and product information and accurate price quotes. </li> <li>Follow assigned schedule to ensure accurate phone coverage. </li> <li>Communicate the need to escalate calls to assure resolution of issues.</li> <li>Provide quality internal customer support.</li> <li>Prioritize and move quickly between inbound and outbound calls.</li> <li>Maintain positive, consistent and effective communication with your manager, team members and customers.·</li> <li>Follow up with potential customers as needed via phone, email and text. </li> <li>Maintain a working knowledge of all products, processes and systems.</li> <li>Maintain working knowledge of department and stay current with latest policies.</li> <li>All other related duties as assigned.</li> </ul><h3>What You Will Need: </h3><ul> <li>High School Diploma or GED required.</li> <li>A minimum of 2+ years of sales or call center experience required. </li> <li>Telecommunications experience preferred.</li> <li>MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote.</li> <li>Experience with SalesForce, Ticket View, ICOMs, RPX and advanced troubleshoot techniques preferred.</li> <li>High degree of self-motivation and drive.</li> <li>Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. </li> <li>Relentless about exceeding sales goals. Driven to succeed.</li> <li>Advanced customer service and time management skills.</li> <li>Strong organizational and interpersonal skills.</li> <li>Ability to maintain professionalism in challenging and/or changing situations. </li> <li>Must be able to pass a background and drug test prior to employment. </li> <li>Prolonged periods of sitting at a desk and working on a computer.</li> <li>Regularly required to talk and hear.</li> <li>Required to use hands, handle objects and paperwork.</li> <li>Required to use close vision and be able to focus. </li> <li>Required to refrain from personal use of technology during working hours.</li> <li>Must be able to operate office equipment including but not limited to telephone, headset, computer, and printer.</li> <li>Required to lift up to 5lbs at a given time. </li> </ul><h3>Why Work at <a href="https://himalayas.app/companies/bluepeak">Bluepeak</a>?</h3><ul> <li>Competitive Compensation + Annual Bonus Eligibility</li> <li>Comprehensive Benefit