Caseworker
International Rescue Committee
Job Description
Closing date: 30 Sep 2026 The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Caseworker will work to remove barriers to safety and wellness for particularly vulnerable refugees, asylees, and other individuals eligible for support under the Office of Refugee Resettlement (ORR). The Caseworker will be expected to provide strengths-based, client-centered case management to newly arrived and/or vulnerable refugee individuals and families. They will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. Major Responsibilities: Responsibilities include, but are not limited to: Determine client eligibility for case management programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client. Develop individualized plans for each client enrolled in the SCM, OIRS, and Healthy Futures for Montana’s Refugee Children. Support newly arrived refugee families in case management services under PIR program guidelines. Assist clients in healthcare navigation and case management services, with a focus on youth in Missoula, Flathead, and Lewis & Clark Counties. Record services and evaluate client progress during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed. Conduct community outreach and maintain a strong network of service providers that meet client needs, particularly with clinics and healthcare providers. Provide clients with extended orientation on a variety of topics such as youth health, navigating transportation systems, and navigating physical healthcare systems with families. Respond to client crises, with guidance from supervisor as needed. Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files. Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IR