<p><strong>Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team</strong></p><h3>Bilingual Senior Travel Consultant (Remote)</h3><p><em>Full time, United States</em></p><p>In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.).</p><p>You will provide active travel consultation, including providing travel details and up-selling related products.</p><h3>As a Senior Travel Consultant, you will</h3><ul><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Search and confirm travel reservations for the customer (being Consultative in offer better routings, fares, round the world fares, alternative hotel options)</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Excellent knowledge and application of travel supplier rules</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Expertly use the appropriate the <a href="https://himalayas.app/companies/bcd-travel">BCD Travel</a> tools and systems to complete requests</li></ul><h3>About you</h3><ul><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Strong skills in international reservations</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Working knowledge of the travel industry, policies, procedures, and processes</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Strong skills in GDS Sabre and BCD applications</li><li style="font-family:'trebuchet ms', geneva, sans-serif;font-size:12.0pt">Strong verbal and written communication skills in <strong>English and French</strong> (must)</li></ul><h3>What we offer you</h3><p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif">At <a href="https://himalayas.app/companies/bcd-travel">BCD Travel</a>, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.</p><h3>About us</h3><p style="margin:0.0in;fon