<p><b>Build your best future with the <a href="https://himalayas.app/companies/johnson-controls">Johnson Controls</a> team</b></p><p>As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the <a href="https://himalayas.app/companies/johnson-controls">Johnson Controls</a> family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! </p><h3>  </h3><h3>What we offer </h3><ul><li><h3>Competitive salary and Bonus </h3></li></ul><ul><li><p>Paid vacation/holidays/sicktime - 15 days of vacation first year </p></li></ul><ul><li><p>Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one </p></li></ul><ul><li><p>Extensive product and on the job/cross training opportunities </p></li></ul><ul><li><p>With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy </p></li></ul><ul><li><p>Check us out: A Day in a Life at <a href="https://himalayas.app/companies/johnson-controls">Johnson Controls</a> </p></li></ul><h3><b>What you will do</b></h3><p>The <b>Agent Productivity Program Manager</b> is responsible for developing and executing programs and initiatives that drive increased sales and operational productivity across <a href="https://himalayas.app/companies/johnson-controls">Johnson Controls</a> Equipment Agent partners within the Equipment North America (EqNA) organization. This role partners closely with Agent stakeholders and internal teams to standardize processes, enhance capabilities, and improve overall field performance.</p><h3><b>How You Will Do It</b></h3><p>Serve as the primary liaison to key JCI Equipment Agent stakeholders, identifying opportunities to enhance field productivity across the Agent channel.</p><p>Develop and maintain role clarity documentation, playbooks, and standardized operating procedures to ensure consistency across all geographies.</p><p>Design and implement a structured onboarding and offboarding framework for Equipment Agent partners.</p><p>Partner with local and area teams to validate Agent user access, ensuring appropriate system access and data security.</p><p>Maintain an accurate and up-to-date database of active Agent users, including tools and resources available to each.</p><p>Collaborate with the programs team to manage and continuously improve the Agent portal, ensuring relevant and accessible content.</p><p>Organ