Learning Experience Facilitator
Abnormal Security
Job Description
<h3>About the Role</h3><p>A new hire's first days at Abnormal shape how fast they ramp and how long they stay. We run that experience globally through Becoming Abnormal and a growing set of onboarding and manager-enablement programs. As our Learning Experience Facilitator, you will lead live sessions that people remember, build and refine the content behind them using adult-learning principles, and own the coordination and measurement around each program. You will work AI-native, using AI tools to design and personalize learning faster than traditional cycles allow. Abnormal's goal is to be the #1 place in the world for AI transformation. You will be eager to learn, question, and experiment with cutting-edge AI tooling, and you will bring that same curiosity and experimentation to every new hire and manager you teach.</p><h3>What you will do </h3><ul><li>Facilitate live onboarding and enablement sessions across regions — virtual and in person — owning the room from open to close.</li><li>Design and author session content grounded in adult-learning science (the AGES model: Attention, Generation, Emotion, Spacing).</li><li>Coordinate programs across regions and stakeholders: scheduling, cohort logistics, and moving pieces across time zones.</li><li>Measure learning impact, run feedback loops, and translate what you learn into concrete program improvements.</li><li>Extend facilitation beyond onboarding into manager enablement and other People programs as the team scales.</li><li>[AI Forward] Operate AI-native: use AI tools to draft, personalize, and refresh content — and model that mindset for the people you teach.</li></ul><h3>Must Haves </h3><ul><li>4+ years facilitating live learning for adult professionals, virtual and in person, with demonstrated skill reading a room and creating psychological safety so people engage.</li><li>End-to-end program ownership: you've taken programs from idea through objectives, design, delivery, and iteration, grounded in adult-learning principles.</li><li>Creativity, original ideas, and a clear point of view on how programs should be built and improved.</li><li>Strong cross-functional collaboration and coordination across multiple stakeholders and time zones.</li><li>Excellent verbal and written communication; clear and accessible to any audience, from day-one hires to senior leaders.</li><li>Comfort adopting AI tools in daily work and an eagerness to build with them.</li></ul><h3>Nice to Have </h3><ul><li>Onboarding-program experience at a high-growth technology company.</li><li>Experience facilitating manager or leadership enablement programs.</li><li>Familiarity with Workday Learning, another LMS, or SCORM authoring tools.</li><li>A learning-science or instructional-design background (e.g., the AGES model); multi-region experience in a security or software context.</li></ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Actual compensation will be determined based on sev