<div class="content-intro"><p>For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.</p><p>At <a href="https://himalayas.app/companies/boxxe">boxxe</a>, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.</p></div><h3>Your Mission 💪</h3><p>The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.</p><h3>What you’ll be doing 🎯</h3><ul><li style="font-weight: bold;"><strong>Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers</strong></li><li>Perform system provisioning including OS installation, patching and baseline security hardening</li><li>Manage virtual machine lifecycle (provisioning, resizing, decommissioning)</li><li>Monitor and optimise resource utilisation across clusters</li><li>Document onboarding processes and standards</li><li>Maintain technical documentation including SOPs and runbooks</li><li>Administer and maintain VMware vSphere / vCenter environments</li><li>Manage virtual machine lifecycle (provisioning, resizing, decommissioning)</li><li>Monitor and optimise resource utilisation across clusters</li><li>Design and implement Windows Failover Clustering solutions</li><li>Configure and support Multipath I/O (MPIO) for SAN storage</li><li>Ensure resilience and high availability of critical systems</li><li>Lead/support application onboarding including authentication integration and infrastructure provisioning</li><li>Collaborate with application owners to meet security and connectivity requirements</li><li>Document onboarding processes and standards</li><li>Provide support for infrastructure incidents and requests</li><li>Troubleshoot complex issues across Windows, VMware and identity platforms</li><li>Participate in on-call support where required</li><li>Ensure systems meet organisational security and compliance standards</li><li>Support patching cycles and vulnerability remediation</li><li>Work with cyber and compliance teams as required</li><li>Maintain technical documentation including SOPs and runbooks</li><li>Contribute to continuous service improvement initiatives</li></ul><h3>What experience we think you’ll need 🚀</h3><ul><li style="font-weight: bold;"><strong>Strong experience with Windows Server (2016/2019/2022)</strong></li><li style="font-weight: bold;"><strong>Experience with VMware vSphere