<h3>The company</h3><p style="min-height:1.5em">Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.</p><p style="min-height:1.5em">That's why we built <a href="https://himalayas.app/companies/iwoca">iwoca</a>. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.</p><p style="min-height:1.5em">We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.</p><h3>We’re looking for an Account Manager</h3><p style="min-height:1.5em">Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. <a href="https://himalayas.app/companies/iwoca">iwoca</a> customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention.</p><h3>The role</h3><p style="min-height:1.5em"><a href="https://himalayas.app/companies/iwoca">iwoca</a>'s Account Managers are at the centre of conversion, building and maintaining strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of <a href="https://himalayas.app/companies/iwoca">iwoca</a>.</p><p style="min-height:1.5em">Working in the Account Management team you will convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers whilst managing businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations.</p><h3>The requirements</h3><p style="min-height:1.5em">We look for people who are smart, humble, motivated and who are always looking to improve.</p><h3>Ideally you'll have:</h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Proven customer relationship management experience.</p></li><li><p style="min-height:1.5em">Consultative sales skills that enable you to understand customer needs and match the right product or service to them.</p></li><li><p style="min-height:1.5em">Experience explaining complex products and services to customers.</p></li><li><p style="min-height:1.5em">A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance.</p></li><li><p style="min-height:1.5em">Brilliant communication skills with an exc