<h3>About <a href="https://himalayas.app/companies/rimini-street-inc">Rimini Street, Inc</a>.</h3><p><a href="https://himalayas.app/companies/rimini-street-inc">Rimini Street, Inc</a>. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.</p><p>Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.</p><p>The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.</p><h3>Position Summary</h3><p>We are seeking an experienced <b>Sr.</b><b>Client Success Manager</b> who will be responsible for managing and expanding the partnership with our clients. The right candidate will have an entrepreneurial spirit, a proven track record of Client Management or Business Development &amp; Executive Relationships excellence with the ability to provide solutions and guidance to meet business objectives and taking business to the next level. You must have a passion for clients. We need someone that can be very hands-on, do whatever it takes to deliver value, develop relationships, and be a strategic thinker with the ability to create long-term relationships with our clients.</p><p>As a <b>Sr. </b><b>Client Success Manager </b>with <a href="https://himalayas.app/companies/rimini-street-inc">Rimini Street, Inc</a>., you’ll be managing a large portfolio of named clients – driving client lifecycle – leading to adoption, retention, cross-sell, advocacy, and client satisfaction across your portfolio. </p><p>The <b>Sr.</b><b>Client Success Manager</b> will report to the Director of Client Success and will be based in Indonesia. Qualified candidates may work from a remote office, location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base.</p><h3>Essential Duties &amp; Responsibilities</h3><ul><li>Focus on Retention, Cross-Sell, Client Advocacy &amp; developing the business value-prop through RSI services offerings</li><li>Deliver and communicate ROI throughout the client lifecycle</li><li>Build C-level and executive relationships, establishing trusted advisor status</li><li>Drive growth, value, retention, and partnerships for our important clients to ensure a