<p><strong>What’s the Role?</strong></p><p>The <strong>OSP Technician</strong> is responsible for performing plant-related troubleshooting calls, surveys, locating cabling, outage repair, on-call duty, shift work, tracking/repair, power supply maintenance, and construction maintenance in accordance with company procedures and practices. The OSP Technician will be called upon to troubleshoot and resolve service failures related to our company’s products and services. Furthermore, the technician will be part of the team responsible for the construction of new outside line plant as and when required by the company.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Performs routine troubleshooting calls and reports troubleshoots to the plant through the distribution cable to the node to restore the customer's service.</li><li>Performs Cumulative Leakage Index (CLI) ride-out; tracks; and repairs leakage in accordance with Broadcasting Commission and Spectrum Management regulations.</li><li>Perform construction and construction maintenance duties such as splicing aerial, underground cable, and equipment to build or restore cable plant to system specification; splices and activates new cable plant as required.</li><li>Performs RF test on basic and advanced cable test equipment. Must possess knowledge of calculating RF signal level losses and gains.</li><li>Performs underground location of existing plant using system prints and cable-locating equipment to prevent cable damage and service interruptions.</li><li>Repairs and/or replaces damaged aerial/underground plant and inspects, repairs, and/or replaces power supplies as necessitated.</li><li>Reviews all requested services with the customer to ensure understanding and agreement.</li><li>Determines acceptability of video, data, and voice services by reviewing television picture quality and PC and modem connections following any installation or work on cable services to provide the best possible service for the customer.</li><li>Troubleshoots the forward and return path in the drop from the tap to the customer's equipment for multiple services.</li><li>Responds to and repairs service interruptions during regular business hours, shift work, or when "on call" as required.</li><li>Completes daily work order and SCCD tickets for each job by close of assigned duty.</li><li>Inspects existing ground to ensure compliance with company requirements. Make referral installation of new ground as required to protect employees, customers, and equipment from damage</li><li>During normal day-to-day activities, namely, but not limited to, cleaning, maintaining, and stocking vehicles and equipment in preparation for daily responsibilities.</li><li>Drives company vehicle in a safe and responsible manner.</li><li>Reports the vehicle for repair or servicing when required and reports any accidents/incidents, losses, injuries, or property damage and/or customer impact immediately to the supervisor.</li><li>Performs