<h3>POSITION OVERVIEW</h3><p>MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. </p><p>At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.</p><p>We are seeking an <strong>IT Hive Virtual Administrator</strong> to support and maintains our integrated IT program. The candidate would work alongside other Systems engineers, architects, and technical streams to design, build, and support a streaming and messaging platform. You will also be responsible for overseeing end-to-end agile design, scoping, implementation, and working closely with the development and Service design teams to deliver a quality product as required. The ideal candidate must have hands-on experience working with development and automation around Hive technologies.</p><p><em>To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.</em></p><h3>-</h3><h3>POSITION RESPONSIBILITIES</h3><h3>Key Responsibilities:</h3><ul><li>Responsible for storage, performance tuning and volume management of Hadoop clusters </li><li>Deploy Hadoop cluster, add and remove nodes, keep track of jobs, monitor critical parts of the cluster, configure name-node high availability, schedule and configure it and take backups.</li><li>Installs and configures software, installs patches, and upgrades software as needed.</li><li>Capacity planning and implementation of new/upgraded hardware and software releases for storage infrastructure.</li><li>Involves designing, capacity arrangement, cluster set up, performance fine-tuning, monitoring, structure planning, scaling and administration</li><li>Communicates with other development, administrating and business teams</li><li>Responsible for Data Lake and Data Warehousing design and development.</li><li>Configuring Hadoop security with ability to implement</li><li>Providing helpdesk support to the rest of the organization, resolving tickets, projects, critical issue resolution.</li><li>Schedule flexibility, especially during the launch of new projects or the deployment of new software/software updates to the organization.</li><li>Other duties as required.</li></ul><h3>CANDIDATE QUALIFICATIONS</h3><h3>WONDER IF YOU ARE