<h3><strong>Who are we?</strong></h3><p><a href="https://himalayas.app/companies/avomind">Avomind</a> is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.</p><p>Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.</p><p>Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:</p><ul><li><strong>Europe:</strong> Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.</li><li><strong>USA:</strong> Professional services, investment, eCommerce, and life sciences roles across major US markets.</li><li><strong>Asia:</strong> Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.</li></ul><p>Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.</p><h3>About the Role</h3><p>We are looking for an experienced and proactive <strong>CRM Manager</strong> to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth.</p><p>As our <strong>CRM Manager</strong>, you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success.</p><h3>Key Responsibilities</h3><ul><li>Build and scale the company's CRM function from scratch, including strategy, processes, and technology.</li><li>Own the implementation, configuration, and ongoing optimization of the CRM platform.</li><li>Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management.</li><li>Design and automate customer journeys, lead nurturing programs, and communication workflows.</li><li>Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives.</li><li>Maintain high standards of CRM data quality, governance, and reporting.</li><li>Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness.</li><li>Identify opportunities to improve customer experience through CRM insights and automation.</li><li>Train internal members on CRM best practices and encourage adoption across the organization.</li></ul><h3>Requirements</h3><ul><li>