Community Manager - Malaysia
GPC
Job Description
<ul><li>Set and implement social media and communication campaigns to align with marketing strategies</li>
<li>Provide engaging text, image and video content for social media accounts</li>
<li>Respond to comments and customer queries in a timely manner</li>
<li>Monitor and report on feedback and online reviews</li>
<li>Organize and participate in events to build community and boost brand awareness</li>
<li>Coordinate with Marketing, PR and Communications teams to ensure brand consistency</li>
<li>Liaise with Development and Sales departments to stay updated on new products and features</li>
<li>Build relationships with customers, potential customers, industry professionals and journalists</li>
<li>Stay up-to-date with digital technology trends</li>
<li>Proven work experience as a community manager</li>
<li>Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)</li>
<li>Ability to identify and track relevant community metrics (e.g. repeat attendance at events)</li>
<li>Excellent verbal communication skills</li>
</ul><h3>· Excellent writing skills</h3><ul><li>Hands on experience with social media management for brands</li>
<li>Ability to interpret website traffic and online customer engagement metrics</li>
<li>Knowledge of online marketing and marketing channels</li>
<li>Attention to detail and ability to multitask</li>
</ul><p>We are SEO data-driven content publishing experts. Founded in 2014, Green Park Content was established in San Paolo with offices in London, New York, Jakarta and Singapore. A global brand publisher that plans, builds and powers global content platforms – we enable brands to interact with their audience consistently through digital channels by owning their audience. We create multi-platform content that is relevant, engaging and distributable that would drive business results. </p><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>