Senior Technical Product Manager
SumUp
Job Description
<p>The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously — this is that role.</p>
<h2>What you'll do</h2>
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<p>Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent</p>
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<p>Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers</p>
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<p>Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required</p>
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<p>Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently</p>
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<p>Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately</p>
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<h2>You'll be great for this role if</h2>
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<p>Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets</p>
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<p>Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters</p>
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<p>Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack</p>
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<p>Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning</p>
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<p>Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them</p>
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<h2>Why you should join SumUp</h2>
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<p>🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup</p>
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<p>🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclu