Sr. Contract Specialist - Services
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Job Description
<h3>Role Overview</h3><p>The Sr. Contract Specialist Services role resides within our Sales Operations Service Contract & Licensing Operations team and interacts directly with Inside Sales, Procurement, <a href="https://himalayas.app/companies/wwt">WWT</a> Account Managers, <a href="https://himalayas.app/companies/wwt">WWT</a> Finance Teams, OEM Account Teams and end-user customers. This role is responsible for owning service contract management, including contract consolidation and cleanup, quoting renewals, quoting new attach services required for true-ups, and all necessary reporting in support of customer engagement.</p><h3>What You Will Do</h3><p>Builds and maintains strong working relationships with <a href="https://himalayas.app/companies/wwt">WWT</a> account teams, OEM account teams, internal operations and OEM operations teams. Assists the <a href="https://himalayas.app/companies/wwt">WWT</a> business units with identifying and quoting OEM service contract renewals. Maintains expertise of the baseline processes pertaining to Quoting and Service Contract Management.</p><h3>Why It Might Be a Fit</h3><p>A subject matter expert in technology partner processes. Excellent communication skills. Ability to prioritize and perform work in required time frames. Capability to multi-task and adapt to change.</p><h3>Requirements</h3><ul><li>2-4 years of technology vendor relationship development experience</li><li>Demonstrated relatable business process experience</li><li>Must have a passion for learning and continued education regarding OEM service offerings and policies, overall <a href="https://himalayas.app/companies/wwt">WWT</a> go-to-market strategy and the Information Technology industry</li><li>Ability to prioritize and perform work in required time frames</li><li>Capability to multi-task and adapt to change</li><li>Ability to communicate effectively and in a timely manner</li><li>Proficient PC Skills (Microsoft Word, Excel)</li><li>Ability to work independently and/or on a team with minimal supervision</li><li>A subject matter expert in technology partner processes</li><li>Excellent communication skills</li></ul><h3>Benefits</h3><ul><li>Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program</li><li>Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement</li><li>Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement</li><li>Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program</li></ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>