<h3><strong>About the Role</strong></h3><p><a href="https://himalayas.app/companies/callminer">CallMiner</a> is seeking an experienced Senior Director of Brand &amp; Communications to lead and evolve our global brand presence, corporate communications strategy, and market influence. This role is responsible for shaping how <a href="https://himalayas.app/companies/callminer">CallMiner</a> is perceived across customers, prospects, analysts, media, employees, and the broader market. </p><p>The ideal candidate is a strategic brand and communications leader with 10+ years of experience across high-growth, B2B technology / SaaS organizations, ideally spanning both agency and in-house environments. This person brings deep expertise in public relations, analyst relations, executive thought leadership, brand strategy, and content development, along with a proven ability to align communications initiatives to business growth objectives. A successful candidate will be both a strategic leader and a hands-on contributor, defining vision and influence at the executive level while also driving execution, developing messaging and content, managing key relationships, and leading critical initiatives directly. </p><p>This is a highly cross-functional leadership role that partners closely with product marketing, demand generation, sales, customer success, product, executive leadership, and external agencies to drive awareness, market credibility, thought leadership, and pipeline impact.</p><h3>Role Location</h3><h3>Boston, MA preferred; Remote </h3><h3>Key Responsibilities </h3><p><u>Brand Strategy</u></p><ul><li>Develop and execute an integrated brand strategy aligned to <a href="https://himalayas.app/companies/callminer">CallMiner</a>’s corporate objectives, positioning, and go-to-market priorities </li></ul><ul><li>Drive consistent brand messaging and storytelling across all external channels and touchpoints </li></ul><ul><li>Ensure brand governance and consistency across campaigns, assets, digital experiences, events, and corporate communications </li></ul><ul><li>Oversee the evolution and application of the <a href="https://himalayas.app/companies/callminer">CallMiner</a> brand across internal and external initiatives </li></ul><ul><li>Partner with creative teams and external vendors to deliver impactful and consistent brand experiences </li></ul><p><u>Public Relations &amp; Corporate Communications</u></p><ul><li>Lead <a href="https://himalayas.app/companies/callminer">CallMiner</a>’s public relations strategy and execution </li></ul><ul><li>Manage external PR agency relationships and performance </li></ul><ul><li>Partner with internal stakeholders to identify and amplify compelling company, customer, product, and industry stories </li></ul><ul><li>Oversee development of press releases, corporate announcements, executive communications, blogs, and external messaging </li></ul><ul><li>Drive executive thought leadership initiatives including bylines, blogs, soc