<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Seasonal Healthcare Customer Service Representative</h2></div><div><div><p>Join our dynamic team at <a href="https://himalayas.app/companies/foundever">Foundever</a>, where every interaction is an opportunity to make a difference</p></div><div><p>As a Seasonal Healthcare Customer Service Representative, you will play a vital role in assisting customers with their health plans and coverage for a well-known benefits company. As a customer advocate, you will compassionately address customer inquiries, troubleshoot issues, share product and service information, and ensure exceptional overall satisfaction. Join us in making a difference in our customers’ experiences!</p></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Why You Should Join Us: </h2></div><div><ul type="disc"><li>Pay starts at $15 per hour</li><li>The flexibility of a remote work environment </li><li>100% paid training </li><li>We provide the equipment! </li><li>Ongoing training and skill development</li><li>Employee Assistance Program (EAP) </li><li>Internal growth and career advancement, 93% of our management team is promoted from within our company </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">What We are Looking For: </h2></div><div><ul type="disc"><li>Excellent listening and communication skills both written and verbal </li><li>Ability to multitask and navigate between screens efficiently while assisting customer </li><li>Enjoys working independently or with a team </li><li>Must be 18+ years of age </li><li>High school diploma (or GED equivalent) </li><li>Must pass a criminal background </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Key Skills:</h2></div><div><ul type="disc"><li>Handle inbound customer service calls </li><li>Understanding and striving to meet or exceed metrics while providing excellent customer service </li><li>Drive customer satisfaction through voice, chat, and/or email communications </li></ul><ul type="disc"><li>Ability to navigate system tools to search for answers &amp; information </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Home Setup Requirements: </h2></div><div><ul type="disc"><li>A hardwired connection with an internet Speed of 25.0 Mbps download speed and 10.0 Mbps upload speed </li><li>A quiet, distraction-free space is essential; webcam video presence will be required during