<p data-start="124" data-end="578">Are you an expert in orchestrating high-impact software implementations from kickoff to go-live? Do you enjoy translating complex enterprise requirements into seamless delivery plans that align teams and customers toward shared outcomes? Are you eager to help investment managers transform their operations with innovative cloud technology while delivering exceptional implementation experiences? If so, we invite you to be a part of our innovative team.</p><p data-start="580" data-end="1365">As a Project Lead within Customer Experience at <a href="https://himalayas.app/companies/ridgeline">Ridgeline</a>, you will lead enterprise cloud software implementations that are transforming the investment management industry. You will serve as the primary driver of successful project delivery, partnering with both internal teams and customer stakeholders to define scope, manage resources, and achieve critical milestones. This role requires exceptional organizational strength, consultative leadership, and a track record of managing multiple concurrent enterprise projects. You will work in a fast-paced environment committed to operational excellence and continuous improvement while leveraging modern technologies—including AI-powered tools such as ChatGPT—to enhance project execution, documentation, and stakeholder communication.</p><p data-start="1367" data-end="1757">At <a href="https://himalayas.app/companies/ridgeline">Ridgeline</a>, how we work matters as much as what we build. <a href="https://himalayas.app/companies/ridgeline">Ridgeline</a>rs act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.<br data-start="1711" data-end="1714">If this excites you, we’d love to meet you.</p><p data-start="1759" data-end="1885">You must be work authorized in the United States without the need for employer sponsorship.</p><h3>Domestic travel expected 25–50%.</h3><h4 data-section-id="1if4pz4" data-start="1892" data-end="1923"><strong data-start="1894" data-end="1923">The impact you will have:</strong></h4><ul><li data-start="1927" data-end="2029">Lead enterprise software implementations from kickoff through go-live for <a href="https://himalayas.app/companies/ridgeline">Ridgeline</a>’s cloud platform</li><li data-start="2032" data-end="2156">Define project scope, schedules, deliverables, and success criteria in partnership with customer and internal stakeholders</li><li data-start="2159" data-end="2290">Coordinate cross-functional teams and assign responsibilities to maintain alignment and accountability across project workstreams</li><li data-start="2293" data-end="2427">Communicate clearly with stakeholders at all levels to manage expectations, provide status updates, and escalate risks appropriately</li><li data-start=