<h3><strong>The short version</strong></h3><p><a href="https://himalayas.app/companies/houseaccount">HouseAccount</a> is a home services marketplace. We have two users: homeowners who need work done and service providers who do the work. Every interaction between them runs through us. We're honest enough to tell you: the user-facing experience is where we need the most help. That's what this role is.</p><p>You'll own everything both sides of the marketplace touch. The homeowner is finding a provider, booking a job, and deciding whether to come back. The provider getting matched, showing up informed, and building a business on the platform. The moments where those two sides meet: finding the right provider for the right job, helping homeowners understand what their house actually needs, scheduling, communication, reviews. Nobody at <a href="https://himalayas.app/companies/houseaccount">HouseAccount</a> has owned this holistically before. You'd be the first.</p><p>We're looking for a PM who thinks in user journeys, not feature tickets. Someone who can look at a Figma file and know what's wrong before the designer explains it. Someone who can read a pull request and ask the right question. Someone who uses AI tools the way a chef uses a knife: instinctively, daily, to move faster.</p><h3><strong>What you'll actually do</strong></h3><p><strong>Own both sides of the user experience.</strong> Homeowner acquisition, activation, and retention. Provider onboarding, engagement, and growth. You'll define what "great" looks like for every user-facing surface and be accountable for making it real.</p><p><strong>Think like a marketplace, not a single-player app.</strong> Every decision you make on one side affects the other. A better provider profile helps homeowners trust. A smoother booking flow gets providers more jobs. You'll develop the instinct for where to invest when both sides are competing for your attention.</p><p><strong>Ship fast, with taste.</strong> We're a small team. You won't have a 15-person product org buffering you from the work. You'll write specs, sketch flows, argue about copy, review designs, and push things live. Some weeks you'll feel more like a designer. Other weeks, more like a growth marketer. That's the job.</p><p><strong>Shape our agent experiences.</strong> We're replacing static workflows with AI agents that act on behalf of both homeowners and providers. You'll define what those agents should feel like to interact with, how they handle edge cases, and where the line is between helpful and annoying. This is product design for a new kind of interface.</p><p><strong>Use AI as a force multiplier.</strong> We don't just talk about AI. We expect you to use it. For research, prototyping, analysis, copywriting, whatever gets you to a better answer faster. If you're still doing everything manually in 2026, this isn't the right fit.</p><p><strong>Make decisions with incomplete data.</strong> You'll have enough signal to be directional