GDS Script Writer
CI Azumano
Job Description
<div class="content-intro"><p><strong><a href="https://himalayas.app/companies/ci-azumano">CI Azumano</a> </strong>is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. </p><p>Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</p></div><p><strong><a href="https://himalayas.app/companies/ci-azumano">CI Azumano</a> </strong>is seeking a <strong>GDS Script Writer</strong> to support our growing team. This is a remote position.</p><p>The<strong> GDS Script Writer’s </strong>primary responsibility is to build, modify, simplify and maintain a travel consultant scripting package in the GDS that improves agent efficiency and reduces errors and cost.</p><p><strong>Roles and Responsibilities include but are not limited to:</strong></p><ul><li>Write GDS scripts, test, debug, document and deploy new and modified code.</li><li>Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work.</li><li>Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines.</li><li>Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency.</li><li>Develop and maintain a full workflow process map of all scripting including future phases and those under consideration.</li><li>Participate in code reviews for adherence to standards and specifications.</li><li>Monitor processes for expected performance and respond to