<p><b><strong>About Us</strong></b></p><p>We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, <b><strong>Agital</strong></b> supports three specialized agencies: <b><strong><a href="https://himalayas.app/companies/go-fish-digital">Go Fish Digital</a>, REQ, and WDG,</strong></b> with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work.</p><p><b><strong><a href="https://himalayas.app/companies/go-fish-digital">Go Fish Digital</a></strong></b> is an engineering-forward performance marketing agency specializing in SEO, Generative Engine Optimization (GEO), its Barracuda AI platform, social commerce, and conversion-focused creative.</p><p><b><strong>WDG</strong></b> designs and builds complex enterprise web experiences for associations, nonprofits, foundations, universities, and other mission-driven organizations.</p><p><b><strong>REQ</strong></b> is a digital marketing and communications agency specializing in brand, reputation, and advocacy for global organizations across technology, healthcare, finance, hospitality, and real estate.</p><p>Together, we operate as one collaborative ecosystem, combining deep expertise, AI-powered capabilities, and a culture of curiosity to help ambitious brands grow while creating meaningful opportunities for our people.</p><p><b><strong>About the Role</strong></b></p><p><a href="https://himalayas.app/companies/go-fish-digital">Go Fish Digital</a> is where digital marketing meets clarity, creativity, and scale. As our agency grows and evolves, we are strengthening the systems, processes, and accountability structures that support our teams, clients, and long-term profitability.</p><p>The Director of Operations will translate operational ambiguity into consistent cross-team systems and processes. This person will serve as the primary operational partner to client-delivery teams, especially account management, while gradually expanding their ownership across the broader agency.</p><p>This person will partner closely with delivery leaders to identify operational gaps, design practical solutions, document expectations, and move initiatives through implementation and adoption. The role is especially important in areas where strong ideas exist, but ownership is fragmented, processes vary by team, or operational improvements have not yet made it across the finish line.</p><p><b><strong>What You'll Do</strong></b></p><p>You will serve as the primary operational partner for client-delivery teams, helping turn broad expectations into clear, repeatable ways of working.</p><p>You will lead more granular operational initiatives that directly affect the client experience and the quality of delivery across teams. This may include improving how monthly and quarterly reporting is planned and executed, standardizing internal strategy meetings, clarifying how client calls and decisions are documented, strengthening cross-team