Collaboration Technical Consultant / Sales Engineer<h3>Description -</h3><p>This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues—particularly around enterprise collaboration and unified communications solutions. The role collaborates with internal teams on account planning, sales strategy, and customized <a href="https://himalayas.app/companies/hp">HP</a> collaboration and video conferencing solutions, while mentoring junior team members. The role navigates complex technical customer challenges involving cloud, SaaS, and <a href="https://himalayas.app/companies/hp">HP</a> collaboration technologies and works toward customer satisfaction and the organization’s growth.</p><h3>Responsibilities</h3><ul><li>Leads the design of complex, innovative, and strategic solutions—including enterprise collaboration, video conferencing, and unified communications environments—that address unique customer challenges and align with the organization’s long‑term goals.</li><li>Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business and technology decisions related to modern workplace, hybrid work, and collaboration strategies.</li><li>Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization’s solutions, including <a href="https://himalayas.app/companies/hp">HP</a> video conferencing systems, conference phones, and professional headsets, aligned with customers’ business goals.</li><li>Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within collaboration and unified communications solution deployments.</li><li>Leads the design and implementation of highly intricate integrations between <a href="https://himalayas.app/companies/hp">HP</a> collaboration endpoints and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization’s ability to seamlessly connect diverse technologies.</li><li>Tackles intricate technical challenges and unexpected customer issues related to audio quality, video performance, device interoperability, and cloud integration, applying innovative problem‑solving skills to complex scenarios.</li><li>Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through optimized collaboration and conferencing solutions.</li><li>Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability) and develops mitigation strategies to ensure successful project outcomes.</li><li>Organizes and facilitates innovation workshops focused on modern collaboration use cases,