<p>Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.</p><p>By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.</p><p>At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>The Role</b></h2></div><div><p>The Business Intelligence Analyst is responsible for designing, delivering, and supporting data, automation, and AI-enabled solutions that enhance operational efficiency, transparency, and performance across Service Delivery functions. This role partners with business stakeholders to identify process improvement opportunities, translate requirements into scalable solutions using the Microsoft Power Platform, and ensure all automation and AI capabilities comply with established AI Governance, security, and compliance standards. The ideal candidate is a proactive, analytical professional with a strong passion for innovation, continuous improvement, and responsible technology adoption.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Location</b></h2></div><div><div>This is a remote, work-from-home position. Candidates must reside and be authorized to work in the United States.</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>The Main Responsibilities</b></h2></div><div><ul><li>Collaborate with Service Delivery stakeholders to identify automation, analytics, and AI use cases that drive measurable operational improvements.</li> <li>Design, develop, and maintain solutions using Power Apps, Power Automate, and Power BI.</li> <li>Apply AI-enabled capabilities responsibly while adhering to AI Governance standards.</li> <li>Develop and maintain Power BI dashboards and SQL-based datasets.</li> <li>Document solutions, support adoption, and provide ongoing optimization.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What We Look For in a Candidate</b></h2></div><div><ul><li>Bachelor’s degree or equivalent experience in analytics, information systems, or a related field.</li> <li>Experience with Power BI, Power Apps, Power Automate, and SQL.</li> <li>Experience delivering stakeholder-facing automation or analytics solutions.</li> <li>Familiarity wi