<p><em>This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. </em><br><br><strong>Being a Sr. Account Manager, Law at <a href="https://himalayas.app/companies/imanage">iManage</a> Means… </strong></p><p>As a Sr. Account Manager on our Law team, you will own and grow a strategically significant portfolio of Mid-Market law firm accounts within your assigned region. You will serve as the senior commercial owner of your book, responsible for driving sustained revenue growth through cross-sell and upsell motions while ensuring long-term client retention and executive alignment. </p><p>This role requires deep legal technology expertise and strong commercial leadership. You will operate as a trusted advisor to firm leadership, IT decision-makers, and knowledge management stakeholders, helping firms modernize their technology strategy while expanding their investment in the <a href="https://himalayas.app/companies/imanage">iManage</a> platform. </p><h3>iM Responsible For… </h3><ul><li>Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives. </li><li>Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts. </li><li>Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution. </li><li>Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position <a href="https://himalayas.app/companies/imanage">iManage</a> as a long-term strategic platform partner. </li><li>Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes. </li><li>Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce. </li><li>Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities. </li></ul><h3>iM Qualified Because I Have… </h3><ul><li>JD degree and legal industry experience, preferably within a law firm, legal technology company, or corporate legal department.</li><li>5+ years of experience in account management, client success, business development, legal operations, or legal technology.</li><li>Strong understanding of law firm operations, legal workflows, and the legal technology landscape.</li><li>Experience building relationships with partners, firm leadership, legal operations, and IT stakeholders.</li><li>Demonstrated ability to drive client growth, adoption, retention, or expansion opportunities.</