<h3>Role and Responsibilities</h3><p>The Manager, Commercial Quality, is responsible for leading and overseeing across the <a href="https://himalayas.app/companies/ergomed">Ergomed</a> Group Quality operations with responsibility for the management, upkeep and delivery of Quality Cost Grids, Quality as a Service information and supporting Request for Information (RFI) and Bid Defence activities. </p><p>The Manager, Commercial Quality, works closely with the Associate Director, Client Quality Management to ensure alignment with established frameworks, standards, and expectations. </p><p>As needed mentors and develops Quality staff within the function to ensure their competence and confidence in developing skills to become subject matter experts. </p><h3>Leadership and Compliance:</h3><ul><li>Lead and guide Commercial Quality activities across the <a href="https://himalayas.app/companies/ergomed">Ergomed</a> group, ensuring compliance with global GxP regulations and standards.</li><li>Act as the Subject Matter Expert for GxP Commercial Quality, providing input into <a href="https://himalayas.app/companies/ergomed">Ergomed</a> procedures, policy, and training as required.</li></ul><h3>Business Development and Client Engagement:</h3><ul><li>Act as the central point for commercial quality activities</li><li>Drive quality input into client proposals, Requests for Information, presentations, and bid defence activities across the <a href="https://himalayas.app/companies/ergomed">Ergomed</a> group.</li><li>Actively participate in the Business Development process as a subject matter expert, providing strategic and tactical input at bid defence meetings.</li><li>Interact with Business Development in identifying new business opportunities, developing budgets and proposals, and preparing for and presenting at client meetings and teleconferences.</li><li>When required, represent the company by attending client meetings, speaking engagements, and publishing scientific or industry-related articles in industry journals.</li></ul><h3>Commercial Materials and Quality Management:</h3><ul><li>Develop commercial materials to support Quality as a Service activities, maintaining high-quality, consistent deliverables.</li><li>Maintain Quality commercial slide decks used to develop collateral for commercial quality needs.</li><li>Manage the maintenance of Quality cost grids</li></ul><h3>Metrics and Reporting:</h3><ul><li>Oversee the preparation and analysis of Commercial Quality-related metrics, providing periodic reports to management.</li></ul><h3>Team Leadership and Development:</h3><ul><li>As required, lead, educate, mentor, and develop quality group employees to support Commercial Quality activities, ensuring their competence and confidence in developing skills to become subject matter experts.</li><li>Foster a collaborative, high‑performing quality culture across global teams and regions.</li><li>Provide coaching and professional development opportunities to enhance