<p>The Technical Account Manager at Vidizmo ensures the successful delivery of customer onboarding, implementation, and ongoing service excellence while actively supporting pre-sales and solution design activities. This role bridges the gap between sales, engineering, professional services, and customer success — ensuring solutions are sold, delivered, and supported in alignment with client expectations and Vidizmo’s product capabilities.</p><p><a href="https://himalayas.app/companies/vidizmo">VIDIZMO</a> is a USA-based technology company headquartered in Tysons, Virginia, and aMicrosoft Solutions PartnerinData &amp; AI,Infrastructure, andDigital &amp; App Innovation. Offering aAI-Powered Intelligence Hub, we empowerFortune 500 companies,large enterprises, governments, and thepublic sectorto securely manage, analyze, and govern their data with complete control and compliance.</p><p>OurMultimodal AI Data Intelligence PlatformleveragesLarge Language Models (LLMs)andRAG (Retrieval-Augmented Generation)to deliver powerful capabilities such asauto-tagging,redaction,content summarization,OCR,translation,subtitle creation,object detection and tracking,content search,sentiment and emotion analysis,topic extraction,document classification, andfacial attribute detection.</p><p>AI Output Verification &amp; Accountability (Required Competency)</p><p>The candidate must be capable of effectively using AI tools (e.g., Claude, ChatGPT, Copilot, or similar) to support work outputs such as content, analysis, documentation, or code. However, the candidate must also demonstrate strong judgment and ownership of the final deliverables. AI-generated output must never be treated as final without review. The candidate is expected to validate accuracy, completeness, logic, compliance, and alignment with business requirements, and refine AI-assisted work to meet the expected quality standards. The individual will be held accountable for the final output, regardless of whether AI tools were used during execution.</p><h3>Key Responsibilities:</h3><ul><li>Responsibility for reviewing and validating AI-generated outputs</li><li>Ownership of final deliverables, regardless of AI assistance</li><li>Ability to critically evaluate AI results and ensure they meet defined requirements</li><li>Accountability for accuracy, quality, and compliance</li></ul><p>1. Delivery Leadership &amp; Project Management</p><ul><li>Lead and coordinate end-to-end implementation of Vidizmo solutions (e.g., AI Intelligence Hub, EnterpriseTube, Digital Evidence Management, Redactor). </li><li>Define project plans, milestones, scope, deliverables, roles, and responsibilities aligned with customer expectations and contract terms.</li><li>Manage cross-functional delivery teams including solution architects, engineers, data specialists, and support staff to meet timelines and quality standards.</li><li>Monitor project progress, risks, issues, and dependencies; escalate and resolve roadblocks to ensure success