<h3><strong>About the Position</strong></h3><p>Dimagi is looking for a highly organised, detail-driven Senior People Operations Administrator to join us remotely on a fixed-term contract of approximately 9 months, supporting the team during a maternity cover period. In this role, you'll be the administrative anchor for our People Operations team, supporting team members across South Africa, India, the Americas, and other regions.</p><p>You'll need to hit the ground running — taking full ownership of your work and managing priorities across regions with a high degree of autonomy. You'll be an important part of keeping our People Operations running seamlessly, ensuring employees across our global teams feel supported every step of the way. If you enjoy solving problems and thinking ahead, and you thrive in a fast-moving, people-centred environment, we'd love to hear from you.</p><p><strong>This position is open to candidates anywhere in India</strong>. You'll be working remotely as part of a globally distributed team, collaborating across time zones with colleagues across South Africa, India, the Americas, and beyond.</p><h3 style="line-height: 1.5;"><strong>Responsibilities</strong></h3><p>The responsibilities of a Senior People Operations Administrator include the following (but may not be limited to these):</p><h3>Global People Operations Administration</h3><ul><ul><li>Serve as the primary point of contact for People Operations queries, managing and resolving employee tickets and requests via Jira in a timely manner across all regions.</li><li>Own the day-to-day management of People Operations Jira workflows, such as onboarding, transitions, offboarding, and other employee lifecycle requests are managed accurately and completed on time.</li><li>Maintain and update HR systems and records to ensure data accuracy and consistency across the employee lifecycle.</li><li>Provide administrative support to regional People Operations Leads on regional tasks, including compliance reporting, recruiting coordination, and employee support where additional capacity is needed.</li></ul></ul><h3><br>Employee Lifecycle Support</h3><ul><ul><li>Lead and coordinate People Operations-driven onboarding training for new hires, ensuring a smooth and consistent experience.</li><li>Coordinate with PEO vendor to facilitate HR, payroll, and benefits services for PEO-hired employees, ensuring timely and accurate support.</li><li>Collaborate cross-functionally as needed to ensure employees are well supported throughout the employee lifecycle.</li></ul></ul><p><strong>Payroll &amp; Statutory Compliance Administration</strong><em>:</em></p><ul><li>Payroll Management:</li><ul><li>Support the administration of payroll processing for employees in South Africa and India, in coordination with external payroll providers.</li><li>Review payroll invoices and reports for PEO-hired employees and ensure invoices are submitted to Finance in a timely manner.</li><li>Coordinate wire payroll