<h4><strong>Are you tech-savvy? Are you a fluent Norwegian speaker with great communication skills?</strong></h4><p><strong>Available Technical Support positions await you in Greece!</strong></p><p><strong>Patrique Mercier Recruitment</strong> connects customers with the worlds top brands.With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales &amp; Technical Support services, as well as Content Moderation for Social Media.</p><p>Take a step forward and enhance your career by working with us for the most well-known brands in the world.</p><p><strong><em>The work-from-home option is offered to candidates living in Greece or available to relocate.</em></strong></p><p><strong>If you are a tech enthusiast with fluency in Norwegian and good knowledge of English, then this is for you!</strong></p><h5><strong>What you will do:</strong></h5><ul><li>Communicate with customers via phone, chat &amp; e-mail</li><li>Troubleshoot technical issues using your problem-solving skills</li><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Maintain high customer satisfaction, representing a major brand</li><li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li><li>Work towards reaching targets as set out by client statement of work as well as internal targets</li><li>Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.</li><li>Log the cases on internal systems, while getting up to date with clients products &amp; services.</li></ul><h5><strong>What you will bring:</strong></h5><ul><li>Fluency in <strong>Norwegian</strong></li><li>Very good communication skills in English</li><li>Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills</li><li>Good knowledge of operating systems &amp; computer applications</li><li>Computer and mobile devices knowledge/tech savviness</li><li>Be resourceful, able to multitask</li><li>Thrive as a team player in a fast-paced, high-energy, change-oriented environment</li><li>Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision</li><li>Ability to adapt and flex style according to customer personality, culture, and profile</li><li>Help-desk or system admin experience will be considered as an advantage</li></ul><h5><strong>What we offer</strong><strong>:</strong></h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Private Health Insurance</li><li>Numerous benefits and discounts</li><li>Fully paid training by certifie